Coronavirus Message


Ease Carpet Cleaning cares about the health and well-being of our customers and employees throughout our East Texas Community.
As the recent events surrounding the Coronavirus COVID-19 situation continue, we want to share the steps we are taking to ensure that our services are being delivered in the healthiest way to clean your business and protect your customers.

Our approach encompasses three key considerations:

1. Floor Care Specialists
Our professional Floor Care Specialists are trained to take special precautions to ensure a healthier environment including wearing facial mask protection. Please note we will not wear our masks when first greeting you for your safety, allowing you to identify our Floor Care Specialist faces from your text message notification you receive prior to your appointment. Additional safety equipment can be requested and will be worn as needed including: personal protective equipment (i.e., disposable gloves, shoe covers and masks when appropriate). We discuss the importance of regularly washing hands and minimizing physical interactions on a regular basis with our team. Our Floor Care Specialists are friendly and caring – and your health is our primary concern.
We have trained our team on maintaining appropriate social distance procedures throughout the workday and the critical importance of personal hygiene with a specific emphasis on hand washing before, during and after all jobs.

A healthy team is also important at EASE. We are asking our employees to take proper measures to minimize risk, including personal care and protection, and to stay home if/when they feel ill until they recover completely. We also have implemented quarantine procedures if they have tested positive for COVID like symptoms.

2. Sanitizing Services
Our Floor Care Specialists have an array of sanitizing services to offer your home. Our Sanitizer is a Green, Hospital Grade Disinfectant made from the essential oil Thyme. This product has 0 VOC and is on the EPA’s List N for approved disinfection products in regards to new(novel) viruses. Our disinfectant kills over 99.99% of bacteria in 30 seconds or less! This important service can provide a healthier environment than cleaning alone.

This same product can also be applied to your home via electrostatic sprayer application. Our unique method helps the product to “stick” to and surround the surface being sprayed, allowing for a thorough disinfection of your entire home.

3. Other Areas of Focus
Regular and routine updates are given to the entire Ease Carpet Cleaning team to ensure we are staying up to date regarding this and other virus and disinfection processes. Our philosophy is that one size does not fit all, so we have multiple tools in our toolbox to ensure a method and process that fits your home or businesses unique cleaning and disinfecting needs.
We invite all our customers to please inform our office about any special conditions you have so the Floor Care Specialists can prepare properly. This includes any concerns or conditions in your home, such as current or recent illnesses of family members.

With a high degree of focus and attention to these three areas, our team is prepared to help you achieve and maintain a healthier environment. Concern for you, your home or workplace, and everyone in it is our primary priority.

Ease Carpet Cleaning offers an industry-leading cleaning package with our highest level of service to keep your home cleaner and healthier for your entire family. Please give us a call if you have any questions or concerns whatsoever.